FAQs: Frequently Asked Questions

Frequently asked questions - Payblr

Do you have any questions about our products, services, or policies? Do you want to learn more about how we work and what we offer? Then you are in the right place.

  • A BIN Sponsor "loans" a BIN and its financial license to the sponsored institution so that it can issue cards to its customers. They coordinate with other partners in the ecosystem to ensure a complete solution for the institution.

  • An unregulated entity, meaning, it does not have permission to issue financial products, that wants to issue cards to its customers.

  • Payblr is responsible for the relationship with the networks, ensuring that the program is in compliance, maintaining the financial license, supporting the implementation, and handling some back-office aspects like settlement. This also depends on the capabilities of the sponsored entity.

  • Payblr, as a principal member of the networks, can sponsor regulated entities for an associate member license in any LATAM country except Cuba, Venezuela, and Nicaragua. In this arrangement, the entity has a direct relationship with Payblr and the networks and can have its own BINs. The entity is the financial institution and the issuer.

  • Payblr is a principal member of Visa and Mastercard. It offers access to these networks through two solutions: (1) BIN Sponsorship, where the entity only has a relationship with Payblr and Payblr provides one of its BINs. (2) Associate Membership, where the entity has a relationship with Payblr and the networks, and the customer can have its own BIN.

  • With an Associate Membership, the entity maintains a relationship with both Payblr and the networks, and can obtain its own BIN. In BIN Sponsorship, Payblr, the regulated entity, issues the card (the issuer), and also manages the entire program.

  • For BIN Sponsorships, we can issue cards in US dollars in Puerto Rico or any LATAM country except Cuba, Venezuela, and Nicaragua.

    Under Associate Memberships, we can sponsor licenses for issuing in Puerto Rico or any LATAM country except Cuba, Venezuela, and Nicaragua.

  • The sponsored entity can have a fully virtual, fully physical, or combined program.

  • Yes, this depends on the capabilities of the processor and the mobile application. Apple Pay will be available in 2024.

  • For BIN Sponsorships, we can issue prepaid or zero-balance cards.

    For Associate Memberships, we can issue debit, credit, prepaid.

  • For BIN Sponsorships, only cards in US Dollars can be issued.

    For Associate Memberships, cards can be issued in the local currency of the sponsored institution. Domestic transactions are settled in the local currency and international ones in US Dollars. Payblr provides an account for settlement in US Dollars.

  • For BIN Sponsorship, Payblr supports Visa.

    For Associate Memberships, Payblr supports Visa and Mastercard.

  • For BIN Sponsorships, we provide a white-label solution, enabling you to determine the card design according to your entity's preferences and brand guidelines. The name "Payblr" is unobtrusively displayed in the card issuance description ('this card is issued by...') located on the back of the card, ensuring regulatory compliance while maintaining your brand's prominence.

    For Associate Memberships, 100% of the design is determined by the sponsored institution.